CAN I GET A REFUND ON MY TICKET?
We have a strict no refund policy.
DOES MY NAME NEED TO BE ON MY TICKET?
I’M DRIVING TO THE EVENT, IS THERE PARKING AVAILABLE?
Parking in the area is extremely limited due to it being amongst an industrial area. Please review the public transport options or use ride share services. Parking is available for those with a disablity permit.
CAN I ORGANISE A TAXI/UBER AFTER THE EVENT?
This is possible however due to the area of the event and the volume, this is not strongly recommended. We suggest pre-organising with friends or utilising public transport.
CAN YOU CAMP ON SITE?
No. If you would like to stay the night nearby, we recommend looking into local hotels or AirBnb.
AT THE EVENT
IS THERE WHEELCHAIR ACCESS THROUGHOUT THE EVENT?
DO YOU ACCEPT COMPANION CARDS?
Yes. Please contact email@example.com to organise.
WHAT FORM OF ID WILL I NEED?
Current valid Australian driver’s licence (with photograph)
Government Issued Proof of Age Card
International Driver’s Licence (must contain a photograph)
WHAT TIME DO GATES OPEN?
Gates open at 12pm.
WILL THERE BE CASHOUT FACILITIES ON SITE?
Yes - ANZ will have accessible ATMs on site for all guests to use.
WILL THERE BE VEGETARIAN & VEGAN FOOD OPTIONS?
Yes, we have an incredible range of high quality food stalls and trucks catering to all dietary requirements.
WHAT ITEMS ARE BANNED FROM THE FESTIVAL?
WILL THERE BE BAG SEARCHES AT THE GATE?
WHAT TYPE OF CAMERA CAN I BRING?
You can bring anything from an iPhone to a disposable camera however we do not permit professional cameras of any kind. Any camera with a detachable lens is not permitted.
WHAT MEDICAL FACILITIES ARE AVAILABLE?
I HAVE PRESCRIPTION MEDICINES THAT NEED TO BE STORED/REFRIGERATED. IS THIS POSSIBLE?
Yes. Please see our first aid tent immediately after arrival so you can make arrangements for your medication.